what our customers have to say

about their satisfaction

  • He was just FAB! He is good at his job. I like him, good man
    BARBARA
  • She has been very helpful professional and patient.
    FLORIN
  • He sorted out everything in no time. He's such a pleasant and lovely guy. If everyone were like him with their work the world would be a much happier place.
    ANDREW
  • The technician was excellent. Sorted out my problem. Also gave advice that using Google Chrome would be better to use and have had this implemented. I recommend on her excellence time and understanding. answered any questions I had - making it easy to understand meaning not technical terms that I may not know. Brilliant.
    BRIAN
  • He was a very patient technician with what was an annoying problem as we could not maintain a connection long enough to complete his checks. He took his time and sorted the problem
    DEBORAH
  • Was extremely polite and explained everything that he was doing. An excellent result. Thank you.
    BETH
  • Was vey helpful and very polite; thank you for a very good service
    GAYNOR
  • After a great deal of effort and attention by technician a complex issue of DVD copying to DVD was resolved. An excellent service provided as I have always found. Thankyou very much. I have recommended your services on two previous occassions to friends who are now subscribers.
    JAMES
  • ALL PROBLEMS WERE FIXED, UP AND RUNNING PERFECT
    GORDON
  • As always very courteous and knowledgeable. Would recommend your service. Thank you
    CLAUDETTE
  • Before I fill this in I would like to try my computer, Thanks
    TONY
  • Brilliant, very helpfull, thank you.
    EDMOND
  • Can not fault a very good young man.
    DENNIS
  • Cannot fault service which started with an e mail from me, within l hour it was resolved.
    HAROLD
  • Excellent service hope that my pc is now in perfect working order . Many thanks
    DEBORAH
  • Excellent service provided today, not only did he resolve the problem he went the extra mile and showed me steps to allow me to address a simple reoccurring issue. Many thanks for your patience and time - well done.
    ANNETTE
  • Excellent service saves me a lot of worry.
    STEWART
  • Exceptionally well mannered personnel dealing throughout to sort the problems and explain each practice as it was completed. Thanks very much to all
    DAVID
  • Great friendly service; no problems at all; thankyou.
    CHRISTINE
  • I have recommended to friends, pleased with results. I like the very courtieous staff and technicians. Only had to call once regarding a problem and had immediate resolution.
    CATHERINE
  • Helpful engineer, situation with my p.c is better, thank you.
    ANDY
  • I can not praise your technicians enough for their expertese and patience
    MUHAMMAD
  • I find that your technical representatives are very knowledgeable, highly trained and extremely helpful.
    NORMA
  • I had a years subs then bought another three. I found the service always excellent. I will continue to use your service and recommend you to friends
    AMANDA
  • I have had chance to see if my computer works any better but if it does I am delighted and if it does not then i know I can rely on your help again. Thanks
    ANDREW
  • I have quite a large amount of subscription left so expect to use the service again.
    ANNE
  • I think you do a great job and i find you a god send when i cant work it out for myself. THANK YOU.
    JOHN
  • I would like to thank you for a quick resolve to my problem; your speedy and pleasent mannor was a pleasure. Thank you all
    STELLA
  • I'M VERY HAPPY TO BE TAKEN CARE OF BY SUCH EXCELLENT YOUNG MEN AND WOMEN, THANKOU ONCE AGAIN
    MARGARET
  • It was good when I got the call from the Helppconline, it solved my problem
    KEITH
  • Just glad someone is there to take care of my computer, thanks
    MARY-JO
  • Just to add that the staff are friendly polite and patient. Very pleased with the service.
    SARAH
  • last time I used your service to check my overall faults I was attended by Mark and I must say the response equally excellent, thank you.
    GEORGE
  • Most impressed with the promt service and quick results, Thanks to Brat and the team.
    MICHAEL
  • My computer was in a bad state working very slowly with a lot of problems, now after this technical session it has sorted itself out.
    ARTHUR
  • Everything is fine; thank you
    PETER
  • I'm very pleased
    JOYCE
  • None I am completely satisfied with the support online its good to know they are there to help in the background if needed
    ANGELA
  • Polite, professional, reassuring.
    ANTHONY
  • So far so good, will know better once I've used it for a while then I'll recommend, etc.
    JENNIFER
  • I think your service is good
    ROBERT
  • Still getting used to it but seems really helpful so far.
    MARIE
  • Thank you for your service most of your operatives are very good..... !!
    BARRIE
  • Thank you very much for being so patient with a french man, I had a chance to practice my english I guess it was quite a mess. you should hired a french technician specially for me. ha! ha!
    GERALDINE
  • Thank you, very valued support
    GALAXY
  • THANKS FOR ALL YOUR HELP AT LEAST I KNOW I HAVE SOMEUNE RELIABLE TO CALL WHEN I GET STUCK!
    DAVID
  • Thanks for all your help, I think you do a great gob for some one like me who don't know a lot about computers, it nice to know I have some one to fall back on. Keep up the great work you are doing. .
    CHERRILYN
  • The same replies should have been given to Michele yesterday evening she was so understanding.
    ROBERT
  • The task was complicated and required efforts, commitment and knowledge. And while there remains an element to still be resolved I do not fault the very helpful technician
    SARA
  • The technical people who help us ould not be any more helpful thank you so much for everything and hope to hear from you again have a lovely night.
    IAN
  • The support technician was very courteous, patient and helpful
    ANDREW
  • This last session with tech was very good. He gave me indicators, now I will use some of the protection software more often
    ROGER
  • Today was excellent but yesterday had to wait for more then 30 seconds, never mind the service was very very good today. Excellent, hope its kept this way. Thank You.
    JEREMY
  • Usual quick and intelligent support ideal for computer learners like me.
    ALAN
  • Very happy with service from tech and the phone manner of staff was excellent, well don.
    ANNE
  • Very helpful, thanks.
    DAVE
  • You have always been kind, prompt, efficient and polite. Thank you
    GRACE
  • Your technicians are always very polite, patient and helpful. They do their best to be helpful.
    LINDA
  • I have paid for 5 years cover, and feel very comfortable using you guys, I had in the past been shown a different company but wanted paying every time I called, your way is far better, and your support people are nicer to deal with. Keep up the good work.
    Alex G Taylor
  • I think your technicians are very good especially Mike who has been very patient and understanding. I have recommended helppconline to a number of my friends and colleagues and will continue to do so. Thanks a million Mike, bye.
    Adam
  • Your technician was prompt, helpful and courteous with my concerns. Thank You
    Avis May
  • MY SERVICE ON HERE WAS EXCELLENT. SINCE I 1ST JOINED I THOUGHT EVERYBODY SHOULD HAVE IT, THANKYOU
    Chris
  • Jay was very quick & efficient in solving my problems.
    Stephen Hill

About GLOPORE IMS

geekstree is a brand owned by GLOPORE IMS UK LTD, an ISO/IEC 20000:2011 and ISO/IEC 27001:2005 certified IT Service Management Organisation based in India. We cater to a diverse customer portfolio from a range of industries, including many Fortune 500 companies. We are backed by a strong leadership team with decades of global experience. You can find more info at www.gloporeims.com